Xfinity refund card

Written by Abkr NdsowilLast edited on 2024-07-07
Tap on the Xfinity Prepaid app. Sign in to the app with your phone number and security.

As of right now, there are two possible prepaid card options: Visa Prepaid card (for eligible promotional offers from 2023) Virtual Prepaid Mastercard (for eligible promotional offers in 2024) See below for answers to some questions about both types of prepaid cards. FAQs. How and when will my prepaid card be delivered? Virtual prepaid cards.Jan 23, 2024 · - Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list - Type your message in the text area near the bottom of the window - Press Enter to send your messageCCMike1. +17 more. Official Employee. •. 933 Messages. 2 years ago. Hi @lakehldy, you can call the number on the back of the card to find out the balance. 0. 0.Chat with Xfinity Assistant or call us at 1-888-936-4968. If you're eligible, one of our specialists will work with you to set up a repayment plan. When you're done with setup, we'll send a confirmation email that includes your payment dates and how much you'll pay for each installment. You won't be eligible for a repayment plan if:The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send itCarrier Freedom. We've made it easier than ever to make the switch to T-Mobile. When you switch to T-Mobile from an eligible carrier we'll reimburse your previous carrier's remaining device payment balance and/or early termination fee (ETF), up to $650 per line via virtual prepaid Mastercard (max of 2 per account), when you activate a new ...When I told her it was not Xfinity, she told me of a great promo that Xfinity was running whereby if we switched our provider to Xfinity we would receive a Visa gift card for each phone, $100 for lower end phones, $300 for Google phones, and $500 for high end Samsung phones. The gift cards could be used to purchase anything.Refunds and billing history with closed accounts. I spoke with a few reps on the phone. Two weeks ago. You deducted a payment from my bank account on 10/18 due to autopsy. I was told that I would receive a refund in 2 days. It's been 10 and nothing. I've also asked for billing history.NOW WiFi Pass. Access to millions of hotspots. No commitments. Special offer — only $10 for each 30-day pass. Save on Xfinity Digital Cable TV, High Speed Internet and Home Phone Services. Enjoy entertainment your way with great deals on Xfinity by Comcast.Xfinity Refunds Review: Is Xfinityrefunds.com Legit Or Scam?xfinity refunds review, xfinity refunds legit, is xfinity refunds legit, is xfinity refunds legit...My phone number is [Edited: "Personal Information"]. I was told I would get a refund of $176.58. I now have an... I called in and disconnected my wifi account on October 5 because it had never worked. My phone number is [Edited: "Personal Information"]. ... Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down ...Scam Offering Xfinity Promotion. Today I received a call regarding an Xfinity promotion. The caller id came up as Xfinity and the offer was to reduce my monthly amount to $90.00 per month. I answered the call and spoke to the person because I had been trying to change my TV package due to a 20% increase in my monthly bill.overcharge. I recently reviewed my bill and realized that Xfinity/comcast has been over charging me for the past 9 months. When I called to complain, I was told be the csr and a supervisor that they would refund about half of what they had overcharged me but would not refund the rest. They acknowledged that I was overcharged, but said that ...In case you need the steps: Click "Sign In" if necessary. Click the "Peer to peer chat" icon or https://comca.st/32r1cqt. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there. - As you are typing a drop-down list appears.Unfortunately, I cannot receive a refund check until after it is mailed by Xfinity. None of the helpful-sounding chat responses ever include the statement that the check has been mailed. Always assuredly looking into it or creating a tag or updating an account, but never mailing a check. the last chat even promised to add on an additional $15 ...refund status. Not Delivered. Tap to Retry.Owed a refund. Got an email about how it has been issued through some stupid token on a card. I do not want a token or a card. I want the damn money back into my bank account that I have paid with for years. It is not like comcast does not have this info.Return or exchange Xfinity Cameras or Video Doorbells. To initiate a return or exchange, visit an Xfinity Retail Store or branded partner location. Retail associates will be able to review your purchase date and provide a refund or exchange in the store. All returned products must be in like-new condition with no visible damage and be ...There is a $35 restocking fee that will be deducted your refund. If the device is not in like-new condition, we may refuse the return or charge a damage fee ...Not Getting my Promised Refund. I was double charged for the same account for 5 months despite me contacting customer service multiple times and being told every time it was fixed. I'm owed about $400 in credit and every time I talk to someone they promise it is fixed and will be applied but it never is. This has happened 7 times now and I'm at ...I double-checked, and you can use your card to purchase goods and services at any signature-based merchant that accepts Visa® debit cards. I don't see any information regarding cashback or restrictions listed on our end. So, it's possible you will be able to get cash back after purchasing groceries. You would have to try and see if that works.Millions of WiFi hotspots. Special offer — only $10 for each 30-day pass. Get online in two simple steps. Pricing & other info. $10 promotional rate ends 9/21. Restrictions apply. Not available in all areas. Pricing and services are subject to change.The buying a gift card was the only thing that sounded hokey to me. I started searching Comcast looking for the billing department number to verify the offer before buying the gift card. Ironically, finding the number to the Comcast billing department was impossible so instead I searched for comcast billing scam and found your entry instead.Expand your connection with tablets and smartwatches. Move aside, phones. Tablets and smartwatches can also get connected to our network. Add a tablet as a dedicated line or add a smartwatch to an existing Xfinity Mobile line. Shop plans. Check compatibility. Reduced tablet speeds after 15 GB of usage per line.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line; Type your message in the text area near the bottom of the window; Press Enter to send it2. Stealing in-store gift card numbers before you buy them. Target stores put protective security tape over the codes when displaying cards for sale. But scammers peel away this security tape, take a photo of the card information, and then replace the tape without being noticed by Target team members.someone please help escalate this for my full refund. Thanks. timeline. March 2022: My internet service was disconnected. Didnt contact Xfinity because I thought it was a modem / hardware issue. April 2022: Found out my card on autopay got flagged so service was disconnected because autopay didn't go through. Contacted Xfinity to reinstate ...Feb 16, 2023 ... The red flag should've started waving as soon as the Target gift card came into play. How you have to add $450 onto the card covering your ...Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.At one point we were given a $50 Refund card, but the account continued to bill for the inactive phone. That phone was my husbands and he's been dead for 10 years. I asked for a refund and one store manager said okay, we've disconnected your credit card from the account. STILL, XFINITY continued to bill rather than give me the refund.Check eligibility for ACP. Complete the National Verifier form. Once you've confirmed eligibility, please call 844-389-4681 to enroll in ACP through Xfinity and have your ACP credit applied to your Xfinity Mobile service. Expect to hear a status update from us within 48 hours of applying for ACP.From your account, select Devices. Select the phone you want to return. If your phone is within the return eligibility window, there will be an Exchange or Return button in this section. Select that button and follow the steps for completing a phone return. Drop off the box at a FedEx Office shipping center within seven days to ensure we ...Which Credit Cards Does Comcast Accept? ... How to Request a Refund from Comcast · What to ... © 2024 Comcast; Web Terms Of Service · CA Notice at Collection ...Aug 2, 2023 · I have wondered the same thing as I have been in your shoes before. Normally where there is a remaining credit balance after the disconnection of services, the refund would go back to the last payment card on file. If there were any issues with the refund going back to the last payment card onfile, we would then mail you a refund check.The quickest and easiest way to get help from Xfinity is to use the website’s Xfinity Assistant feature. To do so, log on to your Xfinity account and navigate to the Xfinity Assist...Sep 15, 2021 · In case you need the steps: Click "Sign In" if necessary. Click the "Peer to peer chat" icon or https://comca.st/32r1cqt. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there. - As you are typing a drop-down list appears.1.3K Messages. 4 months ago. @DTOFROMSD Thank you for reaching out to us here so we can make sure you're refunded for any incorrect charges on your bill. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter "Xfinity Support" in the "To" section.1. The refund was credited to the credit card on file - I never received a credit to my credit card 2. Another person told me that Xfinity send a check to the address on file. The address is correct, but I never received a check. 3. Another person told me that a pre-paid credit card was send to the address on file but that also was never received.If you have a Comcast account, odds are good that you get one or more services through Xfinity, a Comcast subsidiary that provides Wi-Fi, cable and digital TV packages, mobile serv...May 13, 2024 · I received a letter saying I got a refund from XFinity loaded on a Mastercard debit card. I went to xfinityrefunds.com, and entered the card number and created an account with my email (a gmail email). It then demanded a verification code that was sent to my email, but a comcast.net email instead of gmail. I have never opened a comcast email.Learn how to turn the Purchase PIN on and off.Sign on to your Citi account with your cardonline username and password. You can access your Citi credit cards, banking, mortgage, and personal loan accounts online. Cardonline is a service provided by Citibank that lets you manage your Citi cards easily and securely.My Digital Wallet. with: Card. Username. Token. Log in to access your card details, check your balance and view spend history. A. Continue. Already have a Wallet?user_c05856. @XfinityEricB The line item on the credit card statement says "COMCAST 800-934-6489 MI". That's all. "different name"--we're unclear on who that would be. <Edited for violating forum guidelines: "Personal Information> . <Edited> wife is <Edited>. "one was found having service with us"--Our internet service in Okemos is with AT&T ...Upon cancelation, Comcast Xfinity should charge me prorated portion for September, but they charged me $50 for the full month and kept doing so. Criminal activity: On 2/2022, Xfinity mobile sent me a SIM card, asking me to combine my cell phone service, and wanting to reduce the internet charge to $40 a month, instead of $50.I paid [Edited: "Personal Information"] bill for 105.oo then he shut off services I'm looking for my money back on my card my name is [Edited: "Personal Information"] Note : This comment was created from a merged conversation originally titled RefundDec 19, 2021 ... Hello everyone, In this video I'll show you how to transfer the money from an AT&T card or any Visa gift card to your bank account using ...Mt Laurel Township, NJ 08054. 844-335-8719. A Comcast representative will contact you within 2 business days of our receipt of the requested documentation. While Comcast is investigating your claim, we will suspend our collection activity on the suspect account and request that any consumer credit bureau the suspect account has been reported to ...The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.Overview tab in the Xfinity app: Visit the Xfinity app, select the Overview tab, and then select the Activate Xfinity Mobile devices card. Services tab in the Xfinity app: Visit the Xfinity app, select the Services tab, then select Mobile. Finally, select Mobile lines and data usage. You will see the number of devices available to activate for ...Having a clear and customer-friendly return and refund policy is essential for any business. It not only helps build trust with your customers but also reduces the likelihood of di...Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.First, contact the company that runs the subscription you want to cancel. If the company has instructions on how to cancel, follow those. Keep a copy of your cancellation request, along with notes about any conversations you had and how and when you canceled. Watch your bank or credit card statements.My Digital Wallet. with: Card. Username. Token. Log in to access your card details, check your balance and view spend history. A. Continue. Already have a Wallet?14 days ago. user_5alin8 You can also go to xfinityrefunds.com or call the refund department directly at 888-472-0211. They can give you the best advice and guidance about your missing refund, since they are the ones who handle them.Refund amount is less than or equal to the last card payment amount. (These should be returned within 30-days). A paper check will be sent in the account owner’s name to the bill-to address that was provided: If the customer uses Apple Pay to make their card payments. If the refund to the last payment card on file fails.Matthew Connatser. Fri 24 May 2024 // 22:23 UTC. The Federal Trade Commission (FTC) has shared data on the most impersonated companies in 2023, which include Best Buy, Amazon, and PayPal in the top three. The federal agency detailed the top ten companies scammers impersonate and how much they make depending on the …Apr 8, 2024 ... There is a $35 restocking fee that will be deducted your refund. If the device is not in like-new condition, we may refuse the return or charge ...Click the direct message icon o. 2. Click the "New message" (pencil and paper) icon. 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window.I am owed money by Xfinity. I quit all services and have no card or bank account on file. A rep on a chat told me I could just drive to a retail store and they'd cut me a check. I...The latest imposter scam impersonates Xfinity and it’s lately targeting people in the Pittsburgh area. According to the Ross Township, Pa. Police Department, Xfinity customers are getting phone ...Click "Sign In" if necessary. Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area near ...Please refresh and try again. or Text 266-278 to chat with Xfinity Assistant. Refresh.Sep 27, 2023 · Hello, @user_fr7vmk. Thank you for reaching out over Xfinity Forums, you have contacted the right place in regard to the refund inquiry. The refund is equal or less than the last payment that was made, the refund will be attempted to be returned to the card within 30 days of the disconnect date or date of payment if made after the account was ...If the card does allow for refunds, it can take 2-4 weeks to see the refund credited back onto a gift card (usually a lot sooner though). I would call the 800 number on the gift card and inquire to get a better accuracy of what to expect. If they state that a refund cannot be provided to the card, I would then reach out to Amazon or that vendor ...Things to know. Your Max subscription automatically renews until you cancel it. Deleting the Max app does not cancel your subscription. Cancel your subscription before your next billing date to avoid further charges. Max subscriptions are available through many providers. The cancellation steps vary depending on who bills you.The card is probably a plug-in card (probably inside the box) that is just a memory card to use as a buffer. Either there is a software glitch, it failed, or it physically came loose. If a reboot doesn't fix it, then as noted, the box may need to be replaced.Expand your connection with tablets and smartwatches. Move aside, phones. Tablets and smartwatches can also get connected to our network. Add a tablet as a dedicated line or add a smartwatch to an existing Xfinity Mobile line. Shop plans. Check compatibility. Reduced tablet speeds after 15 GB of usage per line.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line; Type your message in the text area near the bottom of the window; Press Enter to send itSep 6, 2022 · Upon cancelation, Comcast Xfinity should charge me prorated portion for September, but they charged me $50 for the full month and kept doing so. Criminal activity: On 2/2022, Xfinity mobile sent me a SIM card, asking me to combine my cell phone service, and wanting to reduce the internet charge to $40 a month, instead of $50. The "To:" line prompts you to "Type the name of a person". Instead, type "

Comcast cable bills can be paid by sending a check with the bill you receive, by paying online through Comcast’s website, by using a mobile device, or they can be paid in person. C...If you need to return or exchange your Xfinity devices or accessories, you can find the best way to do so at xfinity.com/returns. Whether you want to print a UPS ...I received a letter saying I got a refund from XFinity loaded on a Mastercard debit card. I went to xfinityrefunds.com, and entered the card number and created an account with my email (a gmail email). It then demanded a verification code that was sent to my email, but a comcast.net email instead of gmail. I have never opened a comcast email.Our team can most definitely take a further look at this issue. To send a "Direct Message": Click "Sign In" if necessary. • Click the "Direct Message chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.You authorize Comcast to credit your specified bank account or credit card in the appropriate amount for any refunds or other billing adjustments related to the applicable one-time payment. If you select a debit card as your payment source, Comcast may process your payment(s) over the STAR, Pulse, NYCE or ACCEL networks (or another network ...When you have a credit card on file for recurring payments, the refund will automatically be applied to that payment method. We issue the payment back to the card provider within 7 business days, but it can take a few weeks to show up- usually on your next billing statement from them. If you do not see that credit refund back to your card after ...I opened my account on Cyber Monday(Nov 29 2021), online, since I saw the Xfinity $100 visa card offer for new accounts. I clicked on the link and followed the steps, even signing up for the requir...As of this point I have one month left to use my $200 gift card but after contacting the company about the status of my card they claim there is a block on the card and try back in 24hours. I did that with the same result. I attempted to contact someone at xfinity but with their automated system it its almost impossible to get anything resolved.I have on my bank statement a mis-charge from Comcast Atlanta, where as I have only ever had service in Washington state. I have called multiple times requesting a refund, I have been told I'm getting a refund, and I have an email confirmation saying that I have a refund request pending, but it's been more than a month and I still haven't had my card charge returned.Refund. I am a previous customer with xfinity, upon cancelation, there was credit on my account where xfinity had overcharged me one month. I was sent to digital prepaid solutions to get my refund. It opted to send me a physical card rather than placing the money back in the checking account that it had withdrawn from.The quickest and easiest way to get help from Xfinity is to use the website’s Xfinity Assistant feature. To do so, log on to your Xfinity account and navigate to the Xfinity Assist...Our team can most definitely take a further look at the refund. To send a "Peer to peer" ("Private") message: Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.You can visit our Refunds From Xfinity site to learn more on the prepaid card refunds if you end up not receiving the refund back to the last used payment method. [Edit: Spelling] ... Since you mentioned this was to pay off a phone, it sounds like this is for a refund for Xfinity Mobile. Exact timelines and refund options may be a bit different ...Millions of WiFi hotspots. Special offer — only $10 for each 30-day pass. Get online in two simple steps. Pricing & other info. $10 promotional rate ends 9/21. Restrictions apply. Not available in all areas. Pricing and services are subject to change.This card is a prepaid card. At the point-of-sale select Credit to sign for your purchase or select Debit to enter your PIN. Can I charge items to my prepaid card? No, however, you can use your card like any other prepaid card. When the money is gone, subsequent transactions will be denied. Do the dollars on my prepaid card ever expire? Yes.If you disconnect Xfinity service and have a credit balance, you can get a refund by email or mail. Learn how to claim your refund online at xfinityrefunds.com and choose your preferred refund method: a virtual card, a physical card, or a bank deposit.HI @user_x87zeb thank you for reaching out on the Xfinity Community Forums. We'd love to help, but we don't have access to XFINITY Mobile accounts via social media, I do apologize. We would suggest contacting our Mobile experts via one of the following methods: • SMS Text Message: 1 (888) 936-4968 • Phone: 1 (888) 936-4968Solved. Hi there, I was going through some old documents and found a refund check from Comcast issued in November 2020 that had not been deposited. It is marked as valid for only 180 days, so I am looking to get it re-issused. I had a Comcast account and it was cancelled with a large open credit which was sent back to me in the form of a check.Start by looking at the back of your gift card. Typically, you'll find a toll-free number you can call to discover your balance. Or you can check your balance by visiting the card issuer's site and entering your card's 16-digit number and security code. Here's a selection of Visa Gift card issuers where you can check your balance online:Posts with Discussion flair are intended for community conversation only (such as "which modem should I buy?", etc), and will not receive an official reply. If you wish to receive support from a Community Specialist, please update your post flair to either New Post - Billing or New Post - Tech Support as appropriate.. I am a bot, and this action was performed automatically.From your account, select Devices. Select the phone you want to return. If your phone is within the return eligibility window, there will be an Exchange or Return button in this section. Select that button and follow the steps for completing a phone return. Drop off the box at a FedEx Office shipping center within seven days to ensure we ...Help with refund. I need the lies to stop when being told about a refund I requested for a monthly charge when I returned the equipment I ordered and could not get it hooked up in my home. I have talked with at least 2 people on Xfinity chat about this and explained that when I ordered the x one that I couldn't get it to connect so I returned ...Xfinity Coupons are special credits to your account that can be redeemed for an Xfinity On Demand rental or purchase, or as a credit to your monthly bill. Learn how to register an Xfinity Coupon and check your remaining balance. Note: Xfinity Coupons are only available in select areas at this time and are provided for a variety of reasons.The scams: You receive a sweepstakes promotion in the mail telling you to call an 800 number to win a prize. When you make the call, it activates an automated system and you're unknowingly enrolled in a club or program. The charge is then added to your phone bill. You fill out a contest entry form and the promoter uses your phone number to ...Use it as quickly as possible so the card doesn't self-deplete from monthly "maintenance fees". If it's for $25, go to the super market self checkout and keep zapping your items until the total is just under $25. Pay with the card, then do a separate transaction for the rest of your food. This is the case for most "pre-paid" visa cards, no ...I paid [Edited: "Personal Information"] bill for 105.oo then he shut off services I'm looking for my money back on my card my name is [Edited: "Personal Information"] Note : This comment was created from a merged conversation originally titled RefundOur team can most definitely take a further look at this issue. To send a "Direct Message": Click "Sign In" if necessary. • Click the "Direct Message chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.Comcast also "promised [customers] prepaid gift cards as an inducement to enter into multi-year contracts, then failed to provide the cards," Minnesota alleged. Refunds to the 15,600 customers ...When an Xfinity account is disconnected and a credit balance is present, we will attempt to refund this money to the last card used to make a payment on the account. If a card was not used, or if we are unable to return the funds to the last card used, a refund check will be generated within 4-6 weeks and sent to the address that the last ...Refund. Hello, I accidentally ordered Xfinity prepaid on 8/18/23. I immediately called in to cancel the service and it was cancelled. I asked them not to ship the equipment to me, and they assured me it would not ship. I received emails that my equipment was being shipped so I called in again and they assured me again that my …Not Getting my Promised Refund. I was double charged for the same account for 5 months despite me contacting customer service multiple times and being told every time it was fixed. I'm owed about $400 in credit and every time I talk to someone they promise it is fixed and will be applied but it never is. This has happened 7 times now and I'm at ...My girlfriend moved in with me and since she uses Xfinity mobile we attempted to switch the internet into her name. ... When a disconnected account is disconnected the system will automatically try to return the credit to the last card used to make a payment, if that attempt fails then a refund check would be initiated to the billing address ...Return for refund or hardware warranty replacement. To initiate a return for refund or hardware warranty replacement, for either the WiFi Boost Pods or Storm-Ready WiFi and Battery Backup, complete this online form. Once you've completed the form, you'll receive an email confirmation with next steps on how to return the equipment, as well as ...Through your Xfinity Mobile account online. Some new devices are activated with an eSIM instead of a nanoSIM card. If the eSIM is accidentally deleted, you'll lose network access. Follow these steps to download a new eSIM and reactivate your device through your Xfinity Mobile account online. Access your Xfinity Mobile account online.Unlimited Plus. HD video streaming. 15 GB of 5G, then unlimited 3G mobile hotspot data. 50 GB of premium data per line including unlimited talk, text, and data with Mexico & Canada Unlimited Plus Pass. Get Xfinity Mobile Broadband facts. See all Unlimited pricing.Click here to learn how to cancel or change your NOW Internet. You can also visit a local Xfinity Store to cancel your Xfinity service in person. Find a store. Or, you can send a letter with your first and last name, service address, account number, and phone number to: Comcast Cable. ATTN: Service Change Requests. 1701 JFK Blvd. Philadelphia, PA.We're committed to. keeping you connected. distance learning to work-from-home. Get help going virtual. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Xfinity internet installation fees are typically $100.00 or $15.00 for self-installation kit. Amount: $100.00 for professional installation, $15.00 for self-installation kit. Xfinity pushes its self-install kit for internet service, which costs $15.00—or $29.95 with priority shipping. If you need professional help, the fee is the same as it ...Hey @user_c6d2a0, Thank you for visiting our official Xfinity Community Forums support page. If you happen to encounter any issues with a Prepaid Visa Gift Card from a promotional offer, we highly recommend visiting our 'Xfinity Incentive Tracker Contact Us' support page form. All you would need to to do is fill out the information and someone should reach out within 24-72 business hours.After I contacted them in December 2023, I was told that I would get the money back on my account within 10 business days. Unfortunately, I never got the money on the card which was used to order the phone. Meanwhile, I disputed this with my back and they took away the charge first and put it back on my account.Last updated: November 2022 Onbe (us, we, or our) uses cookies on this digital payment website (the Service). By using the Service, you consent to the use of cookies.In 2022 I switched my 5 lines from Verizon to Xfinity to take advantage of the $200 gift card per transferred line promo. I just realized that I only received one gift card for $200 even though both the promo online and salesperson in the store both said it was $200 PER LINE. When I track each of my five lines on the incentive tracker they all ...I need someone @ Comcast to send a letter to say it was a mistake and to refund the money I over paid. I have attached my most recent statement with Comcast (confirmed by them to be the most ...Many people are familiar with Comcast, one of the leading providers of cable and internet services in the United States. What some may not know is that Comcast also owns Xfinity, a...I received a Visa Gift Card from Xfinity as a reward for signing up as a new customer last year, but it expired in late 2023. I have not used any of the funds on the card so far, it still has the full $200 on it. Can I please get assistance in requesting a replacement card? I have seen other customers on this forum successfully resolve this issue.My phone number is [Edited: "Personal Information"]. I was told I would get a refund of $176.58. I now have an... I called in and disconnected my wifi account on October 5 because it had never worked. My phone number is [Edited: "Personal Information"]. ... Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down ...The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it.Thank you so much for reaching out, user_3hj24w!I'm so sorry you've been having issues getting your refund. In order to get started can you please send me a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right?Discover how to manage your services, update passwords, pay your bill, view statements, and more. View Billing Information Manage Premium Channels Move or Transfer Service. Account Management. Billing & Payments.The best way we can assist right now will be for you to contact our Xfinity Incentive Team, who will be able to review each canceled transaction and understand what's going on. They can be reached at 1-800-526-3268. Their hours are 8:30 AM to 5:00 PM ET, Monday-Friday. I am an Official Xfinity Employee. Get answers to FAQs about our military service benefits.

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